Privacy Policy

Beverly Hills Brownie Company, LLC (“BHBC” “we,” or “us”) wants to protect the privacy of our customers and visitors, the users of our website. This includes, but is not limited to, the privacy of information that we collect from our website customers and visitors as well as our use and disclosure of that information. By using our website or by purchasing our products, you consent to the collection and use of information in accordance with the policy described below.

Personal Information

The “personal information” that we collect is information that specifically identifies you or a gift recipient or some other person, including by way of example a person’s name, address, telephone number, e-mail address and credit/debit card information. Personal information also includes demographic information, such as date of birth, gender, regional locale and preferences, as well as information about a person’s visit to our website and purchase of our products, when any of this information is linked to personal information that identifies that person. Personal information does not include information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose such information, and other non-personally identifiable information, for various purposes.

Collection of Information

Voluntarily Provided Information. There are a number of ways for you to provide personal information to us voluntarily on our website or otherwise. For example, when you order our products we will need to obtain personal information about you. We also collect personal information when you request information about our services, request help or support, or otherwise communicate with us using contact forms or other methods for contacting us. We may offer account registration, the ability to create and maintain user profiles, and the ability to post or share photographs, videos, and other content with other users of our website. Information from Other Sources. We may receive personal information about you from third parties, and we may combine this information with other information we maintain about you. If so, any combined information that we maintain in personally identifiable format is also covered by this policy. Passive Information Collection. When you view our website, some information is automatically collected, such as your computer’s IP address, browser type, system type, the content and pages that you access on the website, the pages from which you navigate to and from the website, and the time you spend on the website. We use passively-collected information to administer, operate, and improve our websites, our services, and our other services and systems, and to provide services and content that are tailored to you. If we link or associate any information gathered through passive means with personal information, we treat the combined information as personal information under our privacy policy. Otherwise, we use information collected by passive means in non-personally identifiable form only.

Use of Personal Information

We use personal information, whether voluntarily or passively provided, to provide services and information that you request; to enhance, operate, and maintain our website; to prevent fraudulent use of our website; to tailor your user experience; to maintain a record of our dealings with you, as well as for other purposes. We may also use personal information to contact you regarding our products, services, and offers that we believe you may find of interest. We allow you to opt-out from receiving marketing communications by notifying us in writing that you would like to so opt-out..

Disclosure of Information

We respect your privacy, and we generally do not provide personal information about our users to third parties. However, some sharing of information is necessary. We may disclose information about our users, including personal information, to third-party service providers (e.g., data storage and processing providers). We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their work for us. We may also disclose personal information if we believe that doing so is legally required or is in our interest to protect our property or other legal rights or the rights or property of others. In addition, personal information may be disclosed as part of a corporate transaction, including but not limited to any merger, acquisition, sale of company assets, debt financing, as well as in the event of an insolvency, bankruptcy, or receivership, in which personal information could be transferred as an asset.

Gift Orders

We use the information you provide about someone else when placing an order to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Personal Information Available to Third Parties

Some features on our website may allow you to post or submit personal information that is made available to other users of our website and to third-party services. If you post or submit information using these features, any personal information that you include with the post or submission will be made available to other users of our website, as well as to any users of third-party services to which the post or submission is directed. Additionally, we may use personal information, such as photographs and videos, that you post on the website or provide to us for possible display on the website. You include personal information in any posts or submissions using such features at your sole risk. We may allow you to select privacy options that limit access to some types of personal information that you post or submit using such features, but no security measures are impenetrable or perfect. Additionally, even in the event that information posted using such features may be removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information. We cannot provide any assurance that any personal information that you provide in connection with any such features will not be accessed, viewed, or used by unauthorized persons.

Unsubscribe or Opt Out

If you receive marketing or promotional communications from us, you may opt-out at any time by sending us an email or by writing to us at the address provided below. Additionally, if you do not wish to be notified by email, postal mail, telephone, or text messages regarding products, services, events, programs, and offers that we believe you may find of interest, you may opt-out from such communications by sending us an email or by writing to us at the address provided below. However, even if you opt- out from marketing and promotional communications, you may still receive messages regarding any accounts you maintain with us, and regarding important updates to our website or services.

Other Products, Websites or Services

Our website may contain links to other websites, products, or services that we do not control. If you choose to visit or use any third-party website, products or services, please be aware that this policy will not apply to your activities or any information you disclose while using third-party websites, products or services or otherwise interacting with third parties.

Children

Your and our children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.

United States Website

Our website is hosted in the United States. If you visit from other countries or regions, we call your attention to the fact that you are transferring personal information to the United States. The United States does not have the same data protection laws as some other countries or regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any personal information or other information. You transmit personal information to us at your own risk.

Updates

We may occasionally update this policy. Your continued use of this website after any such update will be subject to the then current policy. If we make a change to this policy that would result in a material change with respect to our use or disclosure of personal information that we collected prior to the effective date of the change, we will use reasonable efforts to notify you of the change and to obtain your consent to the changed practices applicable to such previously collected information. We encourage you to periodically review this policy to stay informed about how we collect, use, and disclose personal information.

How to Contact Us

If you have any questions, comments, or concerns about this privacy policy, or if you would like to notify us of any desire to “opt out”, please email us at info@beverlyhillsbrownie.com or write to us at:

Beverly Hills Brownie Company, LLC
9107 Wilshire Blvd. Suite 450
Beverly Hills, CA 90210
Attention: Privacy Policy Administrator.